Free tool · about 3 minutes

What counselling can you access, and how soon?

Most people looking for counselling compare two options: wait for the public system, or pay. There are usually five or six doors open, several of them free, and the one people most often miss is an entitlement they already have through work.

Updated

If private counselling is one of the routes you are weighing, a free 15-minute consultation is the way to check it fits before you pay for anything.

Question 1 of 5

Where will you be sitting during sessions?

Nothing here is stored or sent anywhere. Closing the page erases it. Privacy

Most people qualify for something in the top two bands.

Why there are no wait times here

Because nobody can publish them honestly. Waits differ by health authority, by service, by season and by whether a particular team is short-staffed this month, and no public dataset tracks counselling waits across British Columbia and Alberta in a way anybody could quote. A site that gives you a number has either found one narrow figure and generalised it, or made it up.

What can be said honestly is the relative order, which routes tend to open in days, which in weeks, which in months. That is also the comparison that changes what you do next, which a single number never does.

The route people miss

An employee assistance programme. It is confidential from your employer, it usually moves within days, it covers a set number of sessions, and it is already paid for through your benefits. A significant number of people pay privately for something they were entitled to and did not know about, and the way to find out is one call to HR or one look at the benefits booklet.

If you are enrolled anywhere, campus counselling is the same story: included in fees you have already paid, and generally faster to reach than a community service. Session limits are real, and it is still the sensible first call.

Starting privately does not cost you the queue

Joining a public waitlist and starting somewhere else are not alternatives. Staying in the queue costs nothing while you begin, and coming off it because you found something private is the decision people most often regret. What to do while you wait covers the practical version, and low-cost counselling in BC and coverage in Alberta list what exists in each province.

Common questions

Does this tell me how long I will wait?

No, and anything quoting you a number would be guessing. Waits vary by region, by service and by month, and a figure published today is wrong by winter. What this does is sort the routes by how quickly they tend to move relative to each other, which is the comparison people actually need and cannot easily make.

Why does it suggest things that are not this practice?

Because for a lot of people the right answer is not a private counsellor. An employee assistance programme you already pay for through work, campus counselling included in your fees, or a community agency with a sliding scale are all better first moves than paying privately, and a tool that never said so would be an advertisement wearing a quiz's clothes.

Does it work if I am in Alberta?

Yes. The public and free routes differ by province, Alberta has its own navigation line and its own health plan rules, so the answers change depending on where you say you are. Whether a counsellor at this practice can see you in Alberta is on each counsellor’s profile, kept in step with their insurance.

Is anything stored?

No. It runs in your browser, nothing is sent anywhere and closing the tab discards it. There is no sign-up and no email box at the end.

This is one of six free counselling tools, from which kind of counselling fits to what it costs after extended health and what a stress leave pays. Each runs in your browser and none asks for an email address.

Who you would talk to

Taking new clients and seeing people across BC by secure video. Each is a Registered Clinical Counsellor; the registration is on the profile and can be checked on the BCACC register.

Camille Granda, Registered Clinical Counsellor, seated and listening

Camille Granda, RCC, CCC

English and Tagalog · Trauma, Anxiety and chronic stress, Grief, loss and life transitions

In her words: “I want sitting with me to feel like the biggest belly breath you have ever taken.”

Savneet Singh, counsellor at Westpeak Wellness, smiling at the camera

Savneet Singh, RCC

English and Punjabi · Anxiety, Depression, Trauma and attachment

In her words: “Comforting, safe and supportive, is what I aim for.”

Individual sessions are $140 for 50 minutes, after a free 15-minute consultation; card at booking. All fees · How to check a counsellor’s registration

Therapy starts with one conversation.

Book a free 15-minute consultation over secure video. No pressure, just a chance to see if we’re a good fit.

Book Free Consultation

Not ready to book? Send a line about what is going on. A reply comes within one business day, or read the guides first and come back when you want to.

Looking on behalf of someone else? What to send them, and what not to, including the funded routes most people do not know they qualify for.