Counselling for your team: a one-page summary for HR

Westpeak Wellness: counselling for your team, at a glance

Who

Registered Clinical Counsellors, by secure video. Sessions are possible in British Columbia with every counsellor, and anywhere in Canada with Camille.

Languages

English, Tagalog or Punjabi.

First step

A free 30-minute consultation, booked by the employee.

Fees

Individual sessions $140 for 50 minutes; couples sessions $175. Every fee is on the pricing page.

Payment

By card when the employee books. Cancel at least 24 hours ahead and the fee is refunded in full.

The receipt

The counsellor’s name, designation and registration number, the date and the fee: what a plan needs to reimburse. The employee claims it; the practice does not bill an employer or a plan.

Plan wording to look for

“Registered Clinical Counsellor” (RCC) or “Canadian Certified Counsellor” (CCC) on the practitioner list. Coverage depends on the plan; one that names only psychologists will not reimburse these sessions.

What the employer receives

Nothing, unless the employee gives written consent. With it, confirmation of attendance on given dates, and nothing about content.

What it is not

Not an EAP, not a fitness-to-work assessor, and not a party to the employment relationship. No employer contract and no invoice for an individual’s sessions.

In a crisis

Not a crisis service. Call or text 9-8-8, any hour, or 310-6789 for BC Mental Health Support. In immediate danger, 9-1-1.

For managers: point, do not fix. Do not ask what it is about, do not follow up on whether someone booked, and do not book for them.

Employees book at westpeakwellness.com/book. HR questions by email: info@westpeakwellness.com. More for employers: westpeakwellness.com/for/employers-and-hr