--- title: "Contact & Book" description: "One line is enough to start. The reply comes from your counsellor, not an assistant, within one business day. English, Punjabi or Tagalog, anywhere in BC." url: https://www.westpeakwellness.com/contact lang: en-CA section: "Get in touch" date_modified: 2026-10-04T00:00:00.000Z publisher: "Westpeak Wellness" publisher_type: "Registered Clinical Counsellor practice, British Columbia, Canada" delivery: "secure video only; no in-person office" not: "not a crisis service; not a medical practice; not covered by MSP" contact: info@westpeakwellness.com source_html: https://www.westpeakwellness.com/contact index_of_site: https://www.westpeakwellness.com/llms.txt license: "Content © Westpeak Wellness. Quote with attribution and a link." --- # Contact us to see if we’re a good fit. A free 15-minute consultation is the easiest way to start. [Book Free Consultation](https://www.westpeakwellness.com/book) [Send a message instead](#form) ## Reach out ### On Google [Westpeak Wellness on Google (opens in a new tab)](https://share.google/lTHqqJIRmbLV8eauN), the practice’s verified listing. ### Email [info@westpeakwellness.com](mailto:info@westpeakwellness.com) Replies within one business day ### Phone [(604) 259-0810](tel:+16042590810) Voicemail outside session hours, leave a first name and a good time to call back ### Registered in Westpeak Wellness · [White Rock, BC](https://www.westpeakwellness.com/online-counselling/white-rock) · sessions by secure video only, no office ### Sessions Fully online, anywhere in British Columbia ### Service area Virtual: anywhere in BC ### Languages English, Punjabi & Tagalog ### Instagram [@westpeakwellness (opens in a new tab)](https://www.instagram.com/westpeakwellness) Not ready to reach out today? [Save the practice to your contacts](https://www.westpeakwellness.com/westpeak.vcf) and it will be there when you are. [![A stylised map of British Columbia with a central video-session hub linked by dotted lines to Prince George, Kamloops, Kelowna, Abbotsford, Surrey, Vancouver, Nanaimo and Victoria, showing that sessions reach every region of the province.](https://www.westpeakwellness.com/img/bc-reach.svg) (full size, opens in a new tab)](https://www.westpeakwellness.com/img/bc-reach.svg) Sessions run by secure video, so the practice reaches every region of the province. If you already know you want to start, the fastest route is to [book a free 15-minute consultation](https://www.westpeakwellness.com/book) directly. The form above is better for questions you want answered before committing to a call. General ones, such as what a session costs or what happens in a first session, may already be answered on [the instant answers page](https://www.westpeakwellness.com/answers). ## What to put in a first email A couple of sentences about what you are looking for is enough. There is no form to complete and no history to assemble, and nobody is assessing how well you describe it. If it helps to have a starting shape: roughly what is going on, roughly how long it has been going on, and whether you would rather talk in English, Punjabi or Tagalog. That is all that is needed to work out whether a consultation makes sense. Please do not send detailed clinical or personal history by email. Email is convenient and it is not a secure channel, and there is no need to put anything sensitive in writing to get a conversation started. Anything of that kind belongs in a session, where it is covered by the protections set out on [privacy and confidentiality](https://www.westpeakwellness.com/privacy). ## What happens after you get in touch You will hear back directly, usually within one business day, and the reply will either offer some consultation times or explain honestly why another service would suit you better. Being told the second thing is a normal outcome rather than a brush-off. The limits of what this practice does are set out plainly on [standards and accountability](https://www.westpeakwellness.com/standards). The counsellors accepting new clients at the moment are [Camille Granda, RCC, CCC](https://www.westpeakwellness.com/practitioners/camille-granda), who works in English and Tagalog, and [Savneet Singh, RCC](https://www.westpeakwellness.com/practitioners/savneet-singh), who works in English and Punjabi. Each profile sets out training, approach and the services offered, with the registration number to look up; [how to verify a counsellor in BC](https://www.westpeakwellness.com/resources/verify-a-counsellor-in-bc) shows how to check it on the public register yourself. The consultation itself is fifteen minutes over secure video, at no cost. You describe what is going on in as much or as little detail as you want; you hear how the work would run and roughly what it would involve. There is no obligation to book a session afterwards, and deciding not to is common. [What happens in a first session](https://www.westpeakwellness.com/guides/what-to-expect-first-therapy-session) covers the stage after that, and [questions worth asking a therapist](https://www.westpeakwellness.com/guides/questions-to-ask-a-therapist) is worth reading beforehand. Every question on it is fair game here. Already a client? Booking, payment, rescheduling and receipts all live in the [client portal](https://www.westpeakwellness.com/client-portal) rather than in email. ## Two practical things before you book Sessions run by secure video anywhere in British Columbia, and a counsellor has to be registered in the jurisdiction where you are physically located during a session, so if you travel or work outside the province, mention it and it can be planned around. What a session costs and how extended-health reimbursement works is on [fees and insurance](https://www.westpeakwellness.com/pricing). This practice does not direct-bill: you pay the practice directly and submit the receipt to your insurer yourself, which means it is worth confirming with your plan that a Registered Clinical Counsellor is an eligible provider before you book. [Extended health coverage in BC](https://www.westpeakwellness.com/resources/bc-extended-health-coverage-for-counselling) explains what to ask them. If you need an accommodation to make sessions workable (camera off, adjusted pacing, written summaries, a time not yet on the calendar), say so in your message. If you are writing on someone else’s behalf, [passing this practice on to someone else](https://www.westpeakwellness.com/refer) covers what a referral involves, including the funded routes most people do not know they qualify for: ICBC, employee assistance programmes and extended health. The [accessibility statement](https://www.westpeakwellness.com/accessibility) lists what is available and states plainly what is not. **If you’re in crisis:** Westpeak Wellness is not a crisis service. Call or text [**9-8-8**](tel:988) (Canada, 24/7) or BC Mental Health at [**310-6789**](tel:3106789). In immediate danger, call [**911**](tel:911). ## Ready when you are Tell us what you’re looking for, in a couple of sentences. You’ll hear back from your counsellor directly, usually within one business day. [Book Free Consultation](https://www.westpeakwellness.com/book) ## One conversation is all it takes to start. A free 15-minute consultation over secure video. No pressure, no commitment, and no obligation to book a session afterward. [Book Free Consultation](https://www.westpeakwellness.com/book) Not ready to book? [Send a line about what is going on](https://www.westpeakwellness.com/contact). A reply comes within one business day, or read [the guides](https://www.westpeakwellness.com/guides) first and come back when you want to. Looking on behalf of someone else? [What to send them, and what not to](https://www.westpeakwellness.com/refer), including the funded routes most people do not know they qualify for.